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Sales

Enterprise & Pricing

Enterprise

Custom Deployments

Global Presence

India

1st Floor, Awfis Building,
Above Skoda Showroom, Laxmi Cyber City,
Whitefields, Kothaguda, Hyderabad,
Telangana 500084

USA

Brookfield, WI 53045
United States

Frequently Asked Questions

General

Organizations, Workspaces & Bots

Roles & Permissions

AI Credits & Billing

Security & Compliance

Integrations & Infrastructure

Notifications & Collaboration

Plans & Subscription

Technical & Support

Future & Vision

Still have questions? If you couldn't find the answer you were looking for, feel free to contact the Botrelic team using the form above for assistance, onboarding guidance, or enterprise discussions.

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Sales

Enterprise

Global Presence

Frequently Asked Questions

General

What is Botrelic?

Who is Botrelic built for?

What makes Botrelic different from standard chatbot platforms?

Is Botrelic suitable for enterprises?

Can startups use Botrelic?

Organizations, Workspaces & Bots

What is an Organization in Botrelic?

What is a Workspace?

What is a Bot in Botrelic?

Can I create multiple workspaces?

Can multiple teams collaborate inside the same workspace?

Can I manage multiple bots inside one workspace?

Roles & Permissions

Does Botrelic support role-based access control?

What roles are available in Botrelic?

Can I restrict access to specific bots?

Can external users be invited?

AI Credits & Billing

How does AI credit usage work?

Are AI credits managed at organization level or workspace level?

Can workspaces purchase additional AI credits?

What payment methods are supported?

Do you provide invoices?

Can organizations manage centralized billing?

Security & Compliance

Is Botrelic secure?

Is user data isolated between workspaces?

Does Botrelic support GDPR and DPDP compliance?

Who owns the data uploaded into Botrelic?

Is conversation or operational data encrypted?

Integrations & Infrastructure

Can Botrelic integrate with third-party systems?

Does Botrelic support API integrations?

Can Botrelic work with Microsoft and Azure ecosystems?

Does Botrelic support custom AI workflows?

Notifications & Collaboration

Does Botrelic provide notifications?

Can users receive invite emails?

Can teams collaborate in real time?

Plans & Subscription

Does Botrelic offer a free plan?

Can I upgrade my subscription later?

Why does the platform ask users to switch back to the free plan before upgrading?

Can subscriptions be managed centrally?

Technical & Support

Do I need technical expertise to use Botrelic?

Does Botrelic provide onboarding support?

Can Botrelic scale as our business grows?

What industries can use Botrelic?

How can I contact support?

Future & Vision

What is Botrelic’s long-term vision?

Is Botrelic continuously evolving?

Ready to Scale AI Operations?

Talk to the
Botrelic Team